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DNA HEALTH FAQ

Q: Why the name change? 

A: DNA Health is now the new home of our  BPC-157 products. DNA Health was formed with a new leadership team to provide quality supplements directly to physicians. Additionally, DNA Health offers more varieties of BPC products.

Q: How do I sign up for a wholesale account?

A: Signing up for a wholesale account is easy! Just follow this link: https://trydnahealth.com/pages/register. Once you have signed up for a wholesale account, you can start ordering your products. 

BPC-157 PRO

Q:What can BPC-157  help?

A: BPC can help effectively support healing many different types of injuries. These include, tendon and ligament damage, nerve damage, muscle tears, and sprains. It can also support the reduction of inflammation and increase the skin’s collagen synthesis. In additionBPC works to aid in the prevention of gastric ulcers and support healing  gastrointestinal issues like IBS, leaky gut, and Crohn’s disease.

Q: When and how many capsules/tablets should I take?

A: We recommend taking two capsules/tablets in the morning with your breakfast or however your healthcare provider suggests. If you take this recommended dosage, one bottle should last 30 days.

Q: How many capsules/tablets come in a bottle, and how long does one bottle last? 

A: One bottle of BPC-157 PRO contains 60 capsules/tablets. We recommend taking two capsules/tablets in the morning with your breakfast. If you take this recommended dosage, one bottle should last 30 days. 

Q: What are some of the benefits of this product? 

A: Some of the benefits of taking BPC-157 include: Increased skin collagen synthesis, reduced inflammation, and accelerating the healing process of tendon and ligament damage, nerve damage, muscle tears and gastrointestinal issues. 

Q: I previously used Tailor Made Health BPC-157, which product is the equivalent?

A: Our  250mcg capsules are the same as the previously Tailor Made Health BPC-157 capsules. 

Or 

A: Our 250mg tablets are the same as the previously Tailor Made Health Body Protective Complex. 

Q: Rapid Release vs Slow Release?

A: We recommend taking the Rapid Release Capsules/Tablets if looking for tendon and ligament repair, as well as Upper GI tract issues. We recommend the Slow Release Capsules for aiding in Lower GI tract issues.

Q: Can I take this if I am taking other prescription medications or if I have a medical issue? 

A: If you are taking any prescription medications or have a medical condition, consult your doctor before use. You can find a list of our ingredients and their benefits, as well as our supplement panel on each product page.

Q: Can I take this if I am pregnant/breastfeeding? 

A: We do not recommend that this product be taken by those who are pregnant or nursing. However, if you would like to consult with your doctor about this issue, you can show him/her our full supplement panel located on the product page. 

Q: What is SNAC?

A: We added salcaprozate sodium (SNAC) to enhance the absorption of our product. 

Q: How can I place my order? 

A: The ordering process is completed online. You can order on our website, https://trydnahealth.com/

Q: What are your hours of service? 

A: Our office is open Monday-Friday from 9am-5pm EST. 

Q: What if  a product does not work for me?

A: We offer a 100% money-back guarantee on every customer’s first order, no questions asked. Contact us at support@trydnahealth.com to request a full refund if you find that our product has not been helpful for you. 

RELEASE QUESTIONS

Q:  Is the SR enterically coated or is there a different coating used for the delayed release?

A: Our  slow release products are enterically coated.

Q: What is the difference between the rapid- release vs. slow- release? 

A: Rapid release is absorbed earlier in the digestive tract, as opposed to the delayed release which contains an extra coating that makes it absorb slower.

Q: What is the difference between the tablets and the capsules? 

A: The only difference is the form in which the BPC-157 is delivered.

Q: What is the timeline of the release of both the IR and SR?

A: The slow release will begin to dissolve between 45-60 minutes, as opposed to an immediate release of rapid.

Q: Why would you use slow vs. rapid release?

A: ​If you are using our BPC-157 products to help with gut issues, we would recommend the slow release capsules. 

ACCOUNT QUESTIONS

Q: How can I cancel my auto-ship?

A: All auto-ships must be canceled 24 hours before the next process date. This can be done through your account or upon request by emailing our support team.

Q: What is the difference between a Wholesale and Affiliate Account?

A: A Wholesale Account is for practitioners to order for themselves or to order product in bulk to store in office. An Affiliate Account is for practitioner use to receive a monthly commission off of referred patient orders.

Q: Who can sign up for a Wholesale or Affiliate  Account?

A: Wholesale and Affiliate Accounts are solely for healthcare practitioners.

Q: How to sign up for a Wholesale Account?

A: You can sign up for a Wholesale account here: https://trydnahealth.com/pages/register

Q: How to sign up for an Affiliate Account?

A: You can sign up for an Affiliate Account here: https://dnahealth.refersion.com/affiliate/registration

 

Q: What do I do if I don’t like the product?

A: You can send unopened bottles back to us at (within 45days of the delivery date):

 

DNA Health 

881 Corporate Dr.

Lexington, KY, 40503

 

Once it has arrived back at our facility, you will receive an email notification of your return/refund. Please include the name and/or order number with your return.

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